Here’s a glimpse into how much Shoppers at Instacart are earning, as well as insights into the delivery rates for the week of November 20, 2017. For the week of November 6-12, the average Shopper across our sample earned $13.99 per hour, before deducting expenses. Shoppers worked an average of 29 hours per week, with a maximum of 81 hours. There is a wide pay range depending on the city and zone that a Shopper works. Expenses can reduce Shoppers’ earnings significantly. Most Instacart Shoppers are designated as independent contractors and are responsibleSEE DETAILS
“In aggregating Shoppers’ stories, we’ve discovered a pattern of troubling and systemic issues with Instacart’s relationship with its front-line workers.” There is a toxic relationship brewing between Instacart, the $3B grocery delivery startup, and its Shoppers who are responsible for delivering its groceries to customers. Instacart’s business model depends on tens of thousands of shoppers across the US, designated as independent contractors. We’ve heard from hundreds of these Shoppers over phone interviews, social media, and the dumpling community. In aggregating Shoppers’ stories, we’ve discovered a pattern of troubling and systemic issuesSEE DETAILS <span c...
We polled Instacart Shoppers for details on their commission rates for the week starting on November 5, 2017. As each day has different payout amounts, we asked Shoppers to share the commission details provided for their city on Monday and Tuesday, which are typically on the high and low ends of the payout scales respectively.We had over 160 responses from Instacart Shoppers across the US. Many cities/markets contain multiple zones, each with their own specific commission payouts. For these cities, we took the average of all the different inputs. TheSEE DETAILS
Instacart, an on-demand grocery delivery service, recruits new shoppers with images of a single shopping bag and flowers being delivered to a residence. The customer is portrayed as a new parent that needs last minute items before cooking dinner. However, the reality of what’s being delivered and who it’s being delivered to is often a very different story.Online communities for Instacart Shoppers are filled with discussions and pictures of bulk deliveries that Instacart demands their shoppers deliver. In many cases, the customer is not a parent getting ready to cookSEE DETAILS
On October 16, an #Instacart Shopper in Las Vegas logged into her InstaShopper app as she always does. She’s an independent contractor, known as a “shopper” for Instacart. She delivers groceries for as many as 70 hours per week for the on-demand grocery delivery service. She expected this to be another order of household groceries. However, this wasn’t a typical day. Her day ended in urgent care, diagnosed with a popped tendon in her neck as a result of heavy lifting, an injury that could take 3 weeks to heal. She wasSEE DETAILS